Terms and Conditions
Effective Date: 01-01-2025
Welcome to ENSIEN, a brand under Alphaorbs Innovations Private Limited. By accessing or using our website www.ensien.com, you agree to comply with and be bound by the following Terms and Conditions. Please read this document carefully before using our website.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old and agree to these Terms and Conditions. If you do not agree, please do not use our website.
2. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Alphaorbs Innovations Private Limited and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content without our prior written consent.
3. User Accounts
To access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
Notify us immediately of any unauthorized use of your account.
4. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, errors may occur.
We reserve the right to correct any errors, update information, or cancel orders if necessary.
5. Orders and Payments
By placing an order, you agree to pay the specified price and any applicable taxes or shipping fees.
We accept payments through secure third-party gateways. Payment information is encrypted and processed securely.
Orders are subject to availability. We reserve the right to cancel orders at our discretion.
6. Shipping and Delivery
Shipping costs and delivery times are provided at checkout.
We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
7. Returns and Refunds
Please refer to our Return Policy for details on returns, refunds, and exchanges.
8. User Conduct
You agree not to:
Use the website for any illegal or unauthorized purpose.
Post or transmit harmful, offensive, or misleading content.
Interfere with the website’s functionality or security.
9. Limitation of Liability
Alphaorbs Innovations Private Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Our total liability for any claim related to the website or products is limited to the amount you paid for the product.
10. Indemnification
You agree to indemnify and hold harmless Alphaorbs Innovations Private Limited and its affiliates from any claims, damages, or losses arising from your use of the website or violation of these Terms.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.
12. Privacy
Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
13. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated Effective Date. Continued use of the website constitutes acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Kerala.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
📧 Email: info@alphaorbs.com
📞 Phone: +91 8606892885
📍 Address: Alphaorbs Innovations Private Limited
Bld No.: 581/17, Koovappady P.O.,
Thodaparambu, Perumbavoor,
Kerala, India - 683544
Acknowledgment
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
