Privacy Policy
Effective Date: 01-01-2025
At ENSIEN, a brand under ALPHAORBS INNOVATIONS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party payment gateways)
Non-Personal Information
Browser type and version
IP address
Device information
Pages visited and time spent on our website
Cookies and tracking data (see Section 4 for details)
2. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and payment.
Customer Support: To respond to your inquiries, requests, or complaints.
Personalization: To tailor your experience on our website, including product recommendations.
Marketing: To send you promotional offers, newsletters, and updates (with your consent).
Improvements: To analyze website usage and improve our products, services, and user experience.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering products.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience.
Analyze website traffic and usage patterns.
Remember your preferences and settings.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.
5. Data Security
We implement industry-standard security measures to protect your information, including:
Encryption of sensitive data (e.g., payment information).
Secure servers and firewalls.
Regular security audits and updates.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will take all reasonable steps to safeguard your information.
6. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at info@alphaorbs.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: info@alphaorbs.com
📞 Phone: +91 860-689-2885
📍 Address: Alphaorbs Innovations Private Limited, Bld No.: 581/17, Koovappady P.O., Thodaparambu, Perumbavoor, Kerala, India. Pin : 683544
